[Story narrated in their words by Cynthia Pressman, prepared and written as a story by Jonathan Klane]
You know, as I look back on the whole process, I don’t think I ever could’ve predicted how really well it went. Even in retrospect, it’s still hard to see it. I mean, we had three major problems. We were down one person. We had a pandemic going on like everyone else. And we were nervous about our biosafety inspections, certifications, tracking problems, etc. And yet, here we are – able to see everything. Here’s the story in a nutshell.
We were finally getting SciShield and there was a lot of the typical reactions – mostly nervous excitement over how the implementation process would actually roll out, the full-on integration, and of course, how would implementation be?
Targeting our greatest needs, we got two of the modules to start – Inspections and Training – and of course the Platform, a must have to run it all smoothly! In the run-up to integration, our IT team was wicked nervous. It was a tight tight tight schedule for us. But SciShield broke it down into manageable steps. They made it easy on us and it really worked great! Our IT folks were seriously impressed – and they’re a challenging group to impress, no doubt.
When we set up our Inspections module, Brandon in Professional Services was and still is so patient with us and our questions – he is so helpful and very courteous! What a pleasure!
Once we got SciShield all of a sudden, we had all of the data we needed, just a click away without bogging us down with human endless data entry, crunching, and never-ending follow-ups via email. Who knew that we’d get a software system and it’d also fill a gap we had? To be fair, this was not work one of our professional safety staff would be doing. It was the type of daily data grind no one likes. So, to have software spare us that pain was our gain! And with the help of a couple of great part-time folks to work in the background, our full-time safety department is me and SciShield.
Now that we’re using the Inspections module, it has helped us with our biosafety certification program. With our having to work remotely of course, we had struggled with how to do the checking we needed to. By using the Self-Inspections tool, we were now able to do tracking – like with broken emergency showers for the first time – that was a relief. And as opposed to so many others in EHS land were struggling with not doing inspections, we were excited for how it enabled ours. We have much more confidence in our data now than we did before.
So, what’s next for us? Hopefully we’ll get the ChemTracker module – then life would be beautiful!
Cynthia Pressman, Laboratory Safety Manager at Lunenfeld-Tanenbaum Research Institute