We offer a scalable and modular solution tailored to your specific size and needs. Our software pricing includes factors such as the number of users and groups, as well as the modules in scope. This ensures you only pay for what you need.

After clearly identifying your goals and objectives, you will receive a customized demo of the software. We will then provide you with demo account access that is tailored to your business needs. This allows you to trial the software in a live environment.

Absolutely. We want the software to look like an internal system and a service you provide to your team. It will follow your color schemes and include your logo at the top of the page.

Yes, our service includes a Customer Engagement team that continues to work with you on ROI reports and utilization beyond implementation. Together, we will define your success criteria and work with you to exceed your goals.

Absolutely. We provide comprehensive onboarding and training sessions tailored to your team’s needs to ensure smooth implementation and adoption of our software. Access to our extensive Knowledge Base is included for every customer.

We offer premium support, which includes a dedicated team, technical support, and regular check-ins to ensure the software is meeting your needs. Our US-based support staff is available Monday-Friday, 9am to 5 pm ET, via phone (800) 939-7238 or email support@scishield.com.

We adhere to the highest standards of data security and are compliant with major regulations, including GDPR and SOC2. Our software includes full-service hosting and management with a guarantee of 99.9% uptime. We ensure secure remote hosting in a redundant infrastructure facility, isolated customer-specific database, and encrypted data transfers and storage.

No problem. Our system is built to be flexible to match your current needs. We support groups of all sizes, including multiple top global life sciences companies. You can have total confidence that you will never outgrow SciShield.